Case Report – Court says PIPEDA doesn’t apply through commercial agents

The Federal Court issued a very significant judgement on the scope of PIPEDA application today. Mainville J. held that PIPEDA does not apply to a collection, use or disclosure of personal information merely because it is collected, used or disclosed by an agent on behalf of a principal with whom it is in a commercial relationship.

PIPEDA applies to personal information that is “collected, used or disclosed in the course of commercial activity.” Since PIPEDA came into force in the provinces, people have questioned whether it applies merely because personal information is processed by an agent that is in a commercial relationship with a principal that is engaged in provincially-regulated activity. For example, provincially-regulated employers retain a range of agents who collect, use and disclose employee personal information on their behalves for the purpose of employment administration – e.g. private investigators, payroll processing agents, benefit administrators and others.

In the matter addressed in today’s decision, State Farm retained a private investigator on behalf of an insured person who was ultimately sued by a motor vehicle accident plaintiff. The private investigator conducted video surveillance on the plaintiff, and the plaintiff sought access to the surveillance footage under PIPEDA.  Mainville J. held that PIPEDA did not apply. He said:

I conclude that, on a proper construction of PIPEDA, if the primary activity or conduct at hand, in this case the collection of evidence on a plaintiff by an individual defendant in order to mount a defence to a civil tort action, is not a commercial activity contemplated by PIPEDA, then that activity or conduct remains exempt from PIPEDA even if third parties are retained by an individual to carry out that activity or conduct on his or her behalf. The primary characterization of the activity or conduct under PIPEDA is thus the dominant factor in assessing the commercial character of that activity or conduct under PIPEDA, not the incidental relationship between the one who seeks to carry out the activity or conduct and third parties. In this case, the insurer-insured and attorney-client relationships are simply incidental to the primary non-commercial activity or conduct at issue, namely the collection of evidence by the defendant Ms. Vetter in order to defend herself in the civil tort action brought against her by Mr. Gaudet.

This is a broad and principled finding on the scope of PIPEDA application. It is not limited to any particular kind of agency relationship and will no doubt cause lawyers, insurers and provincially-regulated employers to be pleased.

Note that State Farm backed its successful interpretation ground with a ground that rested on a very broad challenge to PIPEDA’s constitutional validity. Mainville J. did not decide on this second ground. His decision also contains some findings on points of judicial review procedure and administrative law that I have not summarized.

[Hat tip to David Fraser, and a big congrats!]

State Farm v. Privacy Commissioner of Canada, [2010] FC 736.

Case Report – Court espouses preference for conservative approach to PIPEDA remedies

On June 23rd, Mosely J. of the Federal Court dismissed a PIPEDA application because the applicant failed to establish a need for a compliance order (with or without notice to the public) and failed to prove his damages. In doing so, Mosely J. made the following conservative statement about the PIPEDA’s remedial provision:

Pursuant to section 16 of PIPEDA, an award of damages is not be made lightly. Such an award should only be made in the most egregious situations. I do not find the instant case to be an egregious situation.

The OPC issued a report in May 2009 in which it concluded that the respondent – a fitness club – breached the consent rule in PIPEDA by disclosing information about the applicant’s membership usage to his employer as part a corporate membership program. It recommended a change in practice, and the respondent complied.

Mosely J. held that the applicant had established a breach of the consent rule but had not established justification for a remedy. He rejected the applicant’s argument that he suffered employment-related consequences because of the breach for wont of evidence. His reasoning suggests that individuals who apply for a PIPEDA remedy must prove damages, and based on the statement quoted above, something significantly more.

Randall v. Nubodys Fitness Centres, 2010 FC 681 (CanLII).

Case Report – Arbitrator upholds police record check grievance

On May 14th, Arbitrator Wayne Moore endorsed the general reasonableness of a City of Vancouver policy that requires current employees in designated positions to submit police record checks every five years but also held that it ought not apply based on fire suppression duties.

Arbitrator Moore assessed whether the policy was reasonable light of the necessity standard in section 26(c) of the British Columbia FIPPA. He started by rejecting the Union’s argument that the City needed to demonstrate an “existing problem” to justify checks on current employees:

The Union argues that in order to implement the Policy, the Employer must show evidence of an existing problem in the workplace. I find that it is not inherently unreasonable to enact a policy in anticipation of a problem so that the organization can be in a position to identify the problem and to address it. To the extent that the Union argues that actual evidence of a problem in the workplace is a pre-requsite for the establishment of a reasonable policy, I disagree. In my view, the Employer is entitled to act proactively, so long as it does so reasonably. That said, the absence of evidence of a problem can impact on both the reasonableness of a policy and the reasonableness of its application.

Then, Arbitrator Moore held that the City ought to narrow its criteria for designation to conform with the reasonableness requirement, in essence requiring a relatively strong correspondence between position duties and risk. In the result, he held that it was reasonable to designate members of the City’s fire unit as subject to the police check requirement based one or more of the following criteria:

  • they have ongoing or significant unsupervised access to vulnerable people in the ordinary course of employment (where “unsupervised” means unsupervised by management or other employees)
  • they are responsible for the security of people and/or material assets in “some significant way”
  • they exercise significant discretion and have independent power to make decisions, such that they may be susceptible to corruption

Based on these narrowed criteria, Arbitrator Moore held that the City had improperly designated a number of positions. He held that fire suppression and the provision of emergency medical services involves insignificant contact with vulnerable persons (as distinct from the role of a paramedic who responds to a fire call) and involves an insignificant responsibility for the security of people and material assets (as distinct from the role of a site security guard). By this finding, he held that the policy ought not apply to firefighters and other positions that the City designated on the basis of fire suppression duties. Conversely, he held that the City properly designated a number of positions based on an assigned responsibility for fire safety enforcement.

Arbitrator Moore also held that they City must compensate employees for time spent, including travel time, at overtime rates and must reimburse employees for the expenses incurred in obtaining their records.

Vancouver (City) v. Vancouver Firefighters’ Union, Local 18 (Police Records Checks Grievance), [2010] B.C.C.A.A.A. No. 81 (Moore).

Case Report – Ont. C.A. says communication defence to mischief offence should be broadly construed

Yesterday, the Ontario Court of Appeal acquitted an individual accused of mischief for parking an old van on his front lawn while his neighbors attempted to sell their house (as displayed below). The Court held that the defence in section 430(7) of the Criminal Code applied notwithstanding the accused admitted that he employed the prop as an admitted tactic for causing his neighbors to withdraw an unrelated lawsuit.

Section 430(7) reads:

No person commits mischief within the meaning of this section by reason only that he attends at or near or approaches a dwelling-house or place for the purpose only of obtaining or communicating information.

The Court of Appeal stated that this provision, “protects acts done for the purpose of communicating information that would otherwise constitute mischief regardless of whether the intended results of that communication were to interfere with or interrupt the use or enjoyment of another person’s property.” It also held that the defence, as ambiguous in meaning, must be interpreted applied consistently with the values embodied in section 2(b) of the Charter. Recognizing that the line between lawful and unlawful communication “will not always be easily drawn,” it suggested the degree to which the communication obstructs, interrupts or interferes with the lawful use, enjoyment or operation of property will differentiate lawful from unlawful communication. Not easily drawn indeed!

R. v. Tremblay, 2010 ONCA 469.

Case Report – NSCA makes privacy-protective orders in youth’s Facebook case

On June 25th, Oland J. of the Nova Scotia Court of Appeal made two privacy-protective orders in an appeal of a decision to deny use of the same measures in an application. The application has been brought by a 15-year-old girl who is has taken issue with an unknown individual who created a fake and allegedly defamatory Facebook profile in her name.

In late May, the applicant succeeded in arguing for production of the identity of the individual associated with the fake profile before LeBlanc J. of the Nova Scotia Supreme Court. At the same time, LeBlanc J. denied the applicant an order permitting the use of a pseudonym (initials) and denied her a publication ban.

The Court of Appeal granted orders allowing the use of the two privacy protective measures in the appeal of LeBlanc J.’s decision, with the publication ban limited to restricting publication of the words of the Facebook profile. In making these orders, Oland J. held that the order was necessary to protect the applicant’s mental and emotional health, that the orders would be effective in protecting the applicant, that the orders would have a relatively limited impact and that a failure to make the orders would render the appeal moot.

The appeal is currently set down for hearing on December 7th, 2010. Beyond Borders, a children’s rights organization, intends to intervene. The Halifax Herald Limited and Global Television are respondents on the appeal.

A.B. v. Bragg Communications Inc., 2010 NSCA 57 (CanLII).

Supreme Court of the United States favours openness over privacy in gay rights referendum matter

This is a short note on last Thursday’s Supreme Court of the United States decision in Doe v. Reed.

An 8-1 majority held that, as a general matter, the First Amendment does not grant signatories to state referendum petitions a right to remain anonymous that prevails over state open records laws. In the five separate concurring opinions the justices expressed a range of views on how the First Amendment ought to apply to a specific claim to anonymity, from the privacy-protective opinion of Justice Alito to the very pro-openness opinion of Justice Scalia. Justice Thomas dissented on his own, arguing that compelled disclosure of signed referendum and initiative petitions would impose a significant chilling effect on participation and that procedural integrity can generally be assured through less restrictive means than exposing petitioners’ identities.

For full commentary, see the ScotusWiki entry here.

[Qualification. I practice law in Ontario, Canada. This is a comment and not a legal opinion and I am not holding myself out as qualified to practice in matters related to American law.]

Information Roundup – 23 January 2010

Here are some recent tweets within the domain.

If you are an HR practitioner, please follow Hicks Morley’s new legislative updates blog. It’s quite a smart niche for a blog in my (non-objective) view – focusing on statutory changes related to human resources law.

Cheers!

Dan

danmichaluk

That’s you!
  1. RT @slaw_dot_ca Hot News, Hot Legal Topic http://bit.ly/bPogUJ

  2. RT @slaw_dot_ca Social media risks — Slaw http://bit.ly/d4A8vz Agree with these sentiments.

  3. Law enforcement benefits from inadvertently hearing lawyer’s telephone call http://bit.ly/bAzZ7s

  4. RT @marciahofmann: New paper on the myths and fallacies of “personally identifiable information” in consumer privacy. http://bit.ly/aHZQew

  5. RT @slaw_dot_ca Tips & Myths of Web Usability — Slaw http://bit.ly/asAOWO

  6. Narrow ruling in American employer text message audit case http://wp.me/p6aAc-15u

  7. Happy international surfing day!

  8. Receipt of unsolicited e-mail not a “collection” under privacy statute http://wp.me/p6aAc-15g

  9. One day into 3 day weekend solo. Learning 1: if my wife leaves me I will quickly OD on frozen pizza.

  10. RT @slaw_dot_ca What’s intrusive? — Slaw http://bit.ly/drR5zP by@privacylawyer

  11. Started the work day with a nice surf. I could get used to this.

  12. RT @slaw_dot_ca Today’s CLA judgement big, but just how big to be determined — Slaw http://bit.ly/cR9fLk

  13. RT @slaw_dot_ca U.S. Supreme Court Overturns 9th Circuit in Privacy Case http://bit.ly/dmEpCe

  14. Media has come up short in the last three SCC cases. Hmmm.

  15. SCC allows appeal of decision recognizing constitutional right to public interest (FOI) override http://bit.ly/caxbIo

  16. NYTimes: The Boring Speech Policy http://nyti.ms/b7HwXU [On Obama leadership. So witty!]

  17. Big, big FOI case due out of the SCC tomorrow http://bit.ly/cMctLr

  18. Exxon Valdez changed game on drug, alcohol testing http://tgam.ca/PuY (via @globeandmail)

  19. RT @slaw_dot_ca CanLII Keyword Gems http://bit.ly/bWz3Z3

  20. Desert island privacy cases for employment lawyers http://wp.me/p6aAc-14I

  21. RT @slaw_dot_ca Notarizing Electronic Documents http://bit.ly/aXvrFW

  22. Article on cloud based services adoption in Cdn higher ed http://tinyurl.com/26x2voj via @complexed [Strange comment on PQ, but helpful.]

  23. NYTimes: Styles of Judging: The Rhetoric and the Reality http://nyti.ms/9ggnzt

  24. RT @kevinokeefe: There’s no overnight business development success in blogging ~ from RLHB http://bit.ly/aDLvIz

  25. Google News experiments with human control, promotes a new serendipity with Editors’ Picks http://shar.es/mkJRl

  26. @pulat Congrats on the JD Pulat!

  27. NYTimes: Mind Over Mass Media http://nyti.ms/dgu3Qg

  28. RT @RossRunkel: Mesothelioma: Employer had duty to protect employee’s family http://tinyurl.com/29hg8e2

  29. @hicksmorley has launched a legislative update blog for human resources issues at http://www.humanresourceslegislativeupdate.com/

  30. RT @slaw_dot_ca SCC upholds publication ban without commenting on publication and the internet http://bit.ly/9LyLcr

  31. Sky http://twitpic.com/1vn3x8

  32. Thanks for the RTs @yosie23 and @granastein. Appreciated!

  33. Please check out the Ryerson Law Research Centre’s “Digital Rights Rountable” – June 18th – http://bit.ly/cs3QYc

  34. …and published this C-29 – PIPEDA update http://bit.ly/aCMLN5 Need to get back to work!

  35. Today’s presentation on developing social media policies http://bit.ly/db9GvL

  36. RT @slaw_dot_ca @DavidCanton on LSUC new file retention and destruction guide — Slaw http://bit.ly/a8wgkX

  37. Inside the security fence at Deerhurst for municipal sector conference. Sleepy here, for now I guess.

  38. RT @slaw_dot_ca Appeal court writes a chapter on proportionality — Slaw http://bit.ly/aSrtKZ

  39. Climbed a tree today for the first time in a long while.

  40. RT @managementlaw: Procedural Protection in Comtempt Proceedings http://bit.ly/ccddnF

  41. RT @stevewerby: Should selection process for public university presidents be private? I think so. http://bit.ly/ap4kWQ (via @sectorprivate)

  42. Took 5 hours to produce a bulletin in C-29 (PIPEDA amendment) and C-28 (FISA). PIPEDA amendments more fundamental than I had thought.

  43. The rise and fall of Carly Fiorina: an ethical case study. – Entrepreneur.com http://shar.es/mwXIf [thx @hirecentrix]

  44. RT @AntoninPribetic: The Trial Warrior Blog: Selected Internet Law Bibliography http://bit.ly/cdMS9f [Bro in law on the list.]

  45. Spoliation remedy granted in favour of bereaved dog owner http://wp.me/p6aAc-13W

  46. RT @slaw_dot_ca Privacy Breach Notification — Federal Amendments http://bit.ly/9AFaOc

  47. RT @BIHigherEdNews: How anxious parents affect colleges, students’ experience – USA Today http://bit.ly/a8mExP

  48. RT @bccla: CBC on Access to Information Act s. 69 – Where information goes to die: http://bit.ly/bwUlCb

  49. With I-Pad, and without new suit.

  50. RT @slaw_dot_ca Beware the common law duty to retain a record — Slaw http://bit.ly/dgSaqy

  51. Witness quotes M. Twain in prep today: “If you tell the truth, you don’t have to remember anything.” Good witness.

  52. RT @@jordan_law21: 43% of in-house counsel turn to blogs as a primary source of news: http://bit.ly/aaowSU [Helpful Jordan thx!]

  53. Reforming search & seizure http://bit.ly/bxQe4t

  54. On my way to the airport just in time for the t-storms. Deja vu from last Thursday. North Bay, keep a light on for me please!

  55. RT @slaw_dot_ca Should accountants have ‘privilege’? — Slaw http://bit.ly/cjf1yB

  56. Ontario government to consider Anti-SLAPP legislation http://bit.ly/agRsZr

  57. OCA – negligent infliction of mental suffering damages not available in employment context – last Friday’s Ayotte: http://bit.ly/9ENW9y

  58. My beer buddies http://twitpic.com/1sklmi

  59. RT @wiselaw Legal battle erupts over black box http://bit.ly/c7j5Fr [Cool case. My blog post here http://wp.me/p6aAc-XY]

  60. The dangers of hearing matters in chambers http://bit.ly/cGdXVu

Case Report – Law enforcement benefits from inadvertently hearing lawyer’s telephone call

On June 10th, the New Brunswick Court of Appeal declined to exclude a recorded telephone conversation in which a lawyer charged with obstruction of justice allegedly counseled a client’s wife to destroy evidence.

The RCMP civilian agent who listened to the call pursuant to an authorization to intercept missed the first part of the call in which the accused identified himself as a lawyer. She listened, heard the caller make statements she considered to be obstructive in nature and conveyed what she had heard to her supervisor. When she played the recording back to the supervisor, they both heard the first part of the call and realized the caller was a lawyer. In breach of the terms of the authorization, they nonetheless continued to listen and only then sealed the communication.

The Court of Appeal held that the RCMP breached section 8 of the Charter by failing to stop and seal the recording as soon as it was clear the call was from a lawyer. It declined, however, to exclude the recording from evidence. In doing so, the Court was influenced by the fact that the communication was heard in in full through inadvertence and that it was not, in fact, subject to solicitor-client privilege.

Narrow ruling in American employer text message audit case

Last Friday, June 17th, the Supreme Court of the United States allowed an appeal of a much discussed workplace privacy case – Quon v. Arch Wireless.

The Court’s decision is of limited authority because it assumed that the employee had a reasonable expectation of privacy in text messages sent and received from his employer-issued device. Having made this assumption, the Court held that the employer’s search was lawful because it was motivated by a legitimate work-related purpose and was not excessive in scope.

I’ll leave the commentary on this American case to the American commentators and have included some links below. For Canadian employers, my view is much like that of Philip Gordon of Littler Mendelson, who uses Quon to warn employers about heavy reliance on the “no expectation of privacy” view. See this article for my rationale.

Case Report – Receipt of unsolicited e-mail not a “collection” under privacy statute

On May 14th, the Information and Privacy Commissioner/Ontario dismissed a privacy complaint by a university professor who alleged his university had improperly collected and used his personal e-mails for disciplinary purposes.

The complainant sent e-mails about a weekly event series from his personal account to a list of over 1000 individuals. The emails apparently contained statements that encouraged recipients to “send to friends.” The e-mails were received by one or more University administrators, who forwarded them to other administrators for “operational purposes.” The University ultimately imposed discipline on the complainant based on the content of the e-mails.

The investigator held that the University did not collect the unsolicited e-mails. He reasoned that the use of the terms “obtained and compiled” elsewhere in the Act indicate that the legislature contemplated means of coming into custody or control of personal information other than collection. He also reasoned that the requirement to give notice of collection suggests that collection requires something more active than demonstrated by the University.

Regarding the allegation of improper use, the Investigator held that the e-mails were used by the University for a purpose consistent with the purpose for which they were obtained or compiled:

In this case, the e-mails were obtained by the University on an unsolicited basis. In order to administer its operations effectively, a University is required to review and address correspondence, including e-mails that are received on an unsolicited basis. Based on the information before me, the University compiled the e-mails for the purpose of addressing issues related to the operation of the University. Accordingly, I am satisfied that the University obtained or compiled the e-mails for the purpose of the effective administration of the University.

The finding about unsolicited receipt of personal information is based on an interpretation of FIPPA, but is of relatively broad significance given the parts of FIPPA relied upon by the investigator are neither technical nor unique. The decision also raises a notable jurisdictional issue about records that are obtained for a non-employment related purpose and subsequently used for an employment-related purpose and FIPPA’s employment-related records exclusion.

University of Ottawa (Re), 2010 CanLII 30187 (ON I.P.C.)