I spent most of the day today at the Canadian Institute’s Meeting Your Privacy Obligations conference. It was a very good show, and I managed to catch great presentations by Frank Work, Robin Gould-Soil (of TD Financial Group) and David Fraser. I did a “hot issues” style presentation on workplace privacy. Two thirds of the content is refined from the slides I posted yesterday, but there’s an additional part on background checks. Notes are in the slides over at Slideshare.
Author: Dan Michaluk
Social media and employee privacy presentation
I presented at Insight’s Social Media – Risks & Rewards conference this morning on two narrow issues related to employee use of social media technology and privacy – monitoring workplace systems for misuse (a favorite, as you know) and the right of an employer to control employee “off duty” publication. The audience seemed sophisticated, and I regret that I couldn’t stay. Thanks to the audience for the discussion and the organizers for the invite. Slides are below, with slides and notes over at Slideshare.
Case Report – BCCA dismisses background check action
On May 5th, the British Columbia Court of Appeal dismissed a $520 million action against the province and a Ministry of Children and Family Development employee for alleged improprieties in answering a background check made by a funded agency.
The Court held that the lower court should have disposed of the action under British Columbia’s summary trial rule. It held that the Ministry employee was not in sufficient proximity to the plaintiff given her conflicting statutory duty to children and family members. It also held there was no evidence of malice to support a misfeasance in public office claim and to negate a qualified privilege defence to a defamation claim.
Last May the Court ordered a British Columbia FIPPA complaint arising out of the same facts back to the Information and Privacy Commissioner of British Columbia to address whether the Ministry breached the accuracy provision of the Act. (Summary here.) It appears that the OPIC has not yet issued a finding.
Harrison v. British Columbia (Children and Family Development), 2010 BCCA 220.
Case Report – SCC says confidentiality promises made in newsgathering only subject to case-by-case privilege
Earlier this morning, the Supreme Court of Canada affirmed the validity of a search warrant and assistance order that was served on the National Post in 2002 and that required it to provide the RCMP with a document and envelope received from a confidential informant. Though the panel wrote three separate judgements, all nine judges held that privilege claims made by newsgatherers to protect information received in confidence should be justified on a case-by-case basis.
Background
In 2001, Andrew McIntosh of the Post received a document that appeared to be a Business Development Bank of Canada loan authorization for a $600,000 loan to the Auberge Grand-Mere. The document listed a $23,000 debt to “JAC Consultants,” a holding company of former Prime Minister Jean Chretien. The auberge was in Mr. Chretien’s home riding, and he had previously admitted to contacting the BDB’s president to urge him to approve the loan.
McIntosh circulated copies of the document to the BDBC, to the Prime Minister’s Office and to Mr. Chretien personally the course of his investigation. Based on a comparison between its file copy of the document and what McIntosh provided, the BDBC complained to the RCMP that the document was a forgery. As part of its investigation, the RCMP sought the document and envelope. Although the allegedly forged communication had been widely distributed, it believed that document and envelope might contain fingerprints and DNA that would help it identity the sender. On an ex parte basis, the RCMP obtained a search warrant and an assistance order that became the matter of the appeal.
The Post resisted because McIntosh had promised anonymity to his informant (who said he simply was passing the documents on) and (so it appears) because he questioned the whether the disclosure would actually help the RCMP’s pursuit of the wrongdoer.
The Post relied on the common law of privilege, section 2(b) of the Charter, and at the Supreme Court of Canada, section 8 of the Charter. The Canadian Civil Liberties Association and the British Columbia Civil Liberties Association, among others, intervened in support of the Post at the Supreme Court of Canada.
Majority judgement – Serious crimes need to be investigated
Binnie J. wrote for the seven judge majority that dismissed the Post’s appeal from the Ontario Court of Appeal.
Though the majority recognized a public interest in news gathering through confidential sources, it rejected arguments made by the CCLA and the BCCLA for special protected status in the form of Charter-based immunity and a common law class privilege. It held that such status would be too much a blow to the administration of justice and, notably, personal privacy. It was particularly concerned that the scope of the requested privilege would be hard to define in a manner that reflected the true public interest at stake given both the variety of means used to newsgather and the range of persons who now engage in newsgathering:
The position of the CCLA and the BCCLA is built on the premise that protection of confidential sources should be treated as if it were an enumerated Charter right or freedom. But this is not so. What is protected by s. 2(b) is freedom of expression. News gathering, while not specifically mentioned in the text of s. 2(b) is implicit in news publication, but there are many techniques of news gathering and it carries the argument too far, in my view, to suggest that each of those news gathering techniques (including reliance on secret sources) should itself be regarded as entrenched in the Constitution. Chequebook journalism is also a routine method of gathering the news, but few would suggest that this too should be constitutionalized. Journalists are quick to use long-range microphones, telephoto lenses or electronic means to hear and see what is intended to be kept private (as in the case of then Finance Minister Marc Lalonde whose budget had to be amended because a cameraman captured parts of what were intended to be secret budget documents on Mr. Lalonde’s desk). Such techniques may be important for journalists (who, unlike prosecutors, have to get along without the power of subpoena), but this is not to say that just because they are important that news gathering techniques as such are entrenched in the Constitution,
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There are cogent objections to the creation of such a “constitutional” immunity. As recently pointed out in Grant v. Torstar Corp., 2009 SCC 61, [2009] 3 S.C.R. 640, the protection attaching to freedom of expression is not limited to the “traditional media”, but is enjoyed by “everyone” (in the words of s. 2(b) of the Charter) who chooses to exercise his or her freedom of expression on matters of public interest whether by blogging, tweeting, standing on a street corner and shouting the “news” at passing pedestrians or publishing in a national newspaper. To throw a constitutional immunity around the interactions of such a heterogeneous and ill-defined group of writers and speakers and whichever “sources” they deem worthy of a promise of confidentiality and on whatever terms they may choose to offer it (or, as here, choose to amend it with the benefit of hindsight) would blow a giant hole in law enforcement and other constitutionally recognized values such as privacy.
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Journalistic-confidential source privilege has not previously been recognized as a class privilege by our Court (Moysa v. Alberta (Labour Relations Board), [1989] 1 S.C.R. 1572), and has been rejected by courts in other common law jurisdictions with whom we have strong affinities. The reasons are easily stated. First is the immense variety and degrees of professionalism (or the lack of it) of persons who now “gather” and “publish” news said to be based on secret sources. In contrast to the legal profession there is no formal accreditation process to “licence” the practice of journalism, and no professional organization (such as a law society) to regulate its members and attempt to maintain professional standards. Nor, given the scope of activity contemplated as journalism in Grant v. Torstar, could such an organization be readily envisaged.
The CCLA and the BCCLA position may have been undermined by the Post itself, which accepted that a confidential source could be protected by a case-by-case privilege analysis that is informed by the Charter guarantee of freedom of expression and the role of the media. The majority accepted this position, and did so while recognizing that, “The role of investigative journalism has expanded over the years to help fill what has been described as a democratic deficit in the transparency and accountability of our public institutions.”
The majority also held that the onus to satisfy all four criteria for a case-by-case privilege rests with the media. It articulated various factors relevant to the balancing of interests called for by the fourth criterion and, on the facts, held that the balance weighed in favour of production. The majority gave particular weight to the fact that the search was for physical evidence of a serious alleged crime.
In addition to the privilege finding, the majority also held that the search warrant and assistance order were not unreasonable within the meaning of section 8 of the Charter for reasons I will not describe.
Le Bel J. and Abella J. differ by degree
Le Bel J. concurred with the majority except for one aspect the majority’s section 8 finding; Le Bel J. held that the media ought to have been given notice of the application for a search warrant but that the lack of notice did not render the search unreasonable.
Abella J. dissented. She applied the balancing test to reach a different outcome than the majority. Her approach did not differ from the majority’s in principle, but does suggest a different degree of willingness to allow the media’s investigative process to preempt a law enforcement investigation. The majority said that a denial of criminal involvement that is accepted by the media “is not a sufficient ground to put an end to a serious criminal investigation.” In contrast, Abella J. said, “Where, as here, the journalist has taken credible and reasonable steps to determine the authenticity and reliability of his source, one should respect his professional judgement and pause, it seems to me, before trespassing on the confidentiality which is the source of the relationship.” Abella J. also held that the the media ought to have been given notice of the application for a search warrant as required by section 8 of the Charter.
Conclusion
This case will no doubt be the subject of significant comment. My very early and basic thought is that the media claims do seem somewhat undermined by the rise of citizen journalism, as evident most strongly in the lengthy quotes I’ve excerpted above. Last December in Grant v. Torstar the Supreme Court of Canada recognized the impact of blogging, and now Twitter, all the while making claims to special rights based on bare status as a “journalist” harder to make.
Case Report – Court says suing message board operator not an easy means to identify anonymous internet users
Yesterday the Divisional Court held that a motions judge erred in requiring the owner/operator of a right-wing internet message board to disclose the identities of eight John Doe defendants who had posted commentary about lawyer Richard Warman.
The case is about whether and when civil rules can be used to identify anonymous internet users without restrictions that are based on countervailing Charter-protected interests such as privacy and freedom of expression. The need to balance interests has been recognized in the test for production of identifying information from non-parties. In this case, the party in custody of the identifying records was a named defendant and subject to a routine duty to produce “all documents relevant to any matter in issue in the action.”
The Court held that the routine production duty did not preclude a balancing of interests and held that the motions judge ought to have considered the following four issues before ordering production (my paraphrase):
- whether the unknown alleged wrongdoers had a reasonable expectation of anonymity in the particular circumstances;
- whether the plaintiff had established a prima facie case and was acting in good faith;
- whether the plaintiff had taken reasonable steps to identify the unknown alleged wrongdoers and had been unable to do so; and
- whether the public interests favouring disclosure outweighed the legitimate interests of freedom of expression and right to privacy of the unknown alleged wrongdoers.
The Court held that the prima facie standard of proof is appropriate when the order threatens an individual’s ability to speak anonymously. It also held that notice to unnamed alleged wrongdoers may be required, but that generally little would be added by such a step in defamation proceedings given what is required to prove a prima facie case of defamation.
This case is clearly about the rules for asking a Court to unmask anonymous speakers, though it also raises questions about what other circumstances interests such as privacy may be raised as a basis for restricting the production of relevant records.
Hat tip to Tamir Israel for providing an early copy of the case.
Case Report – Court dismisses request to limit production of e-mails
On April 26th, the Newfoundland and Labrador Supreme Court – Trial division dismissed an application to limit production of e-mails.
The defendant (and plaintiff by counterclaim) in a departing employee dispute brought the application. It sought relief from a consent order requiring to search, review and produce e-mails of thirteen custodians based on a list of stipulated terms, including e-mails in active storage and e-mails in archive or backup systems. Having produced some e-mails under the order, the defendant asked for any further production obligations under the order to be terminated and, alternatively, for an order for further production to be based on proven need and/or cost shifting.
The Court was not satisfied that limiting production was warranted based on the defendant’s evidence, which it said “boiled down” to evidence of current efforts and costs and technical difficulties in meeting the order. Its reasoning suggests that the defendant’s evidence of bare cost alone (some of which it questioned) did not impugn the process embodied in the consent order, which it presumed was proportionate and of reasonable quality. The Court did receive evidence that an element of the process was flawed in that a search for the words “Newfoundland” generated a large number of responsive records for one custodian. In response, the Court held this search term was “too broad to be useful” and directed the parties to discuss the matter.
GRI Simulations Inc. v. Oceaneering International Inc., 2010 NLTD 85 (CanLII).
Case Report – Federal Court says OPC can’t demand evidence supporting a privilege claim
On April 20th, the Federal Court issued an order in a PIPEDA application about an access request and a solicitor-client privilege claim made by Air Canada. For the most part, the Court held that Air Canada’s privilege claim was justified. In doing so, it held that the Privacy Commissioner did not have the power to compel Air Canada to justify its claim by filing an affidavit.
Although the burden rests with Air Canada to justify its allegation of privilege, it is this Court, and not the Privacy Commissioner, who is the decision maker. Air Canada could have refused without giving any particulars whatsoever. The Privacy Commissioner would then have had to seek one of the many avenues of redress to this Court which are available to her. In such a case, even if it turned out that Air Canada’s refusal was not capricious, and that the documents were privileged, Air Canada might face serious cost consequences for unnecessarily taking up the Court’s time.
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Of course, the Privacy Commissioner had the right to inform Air Canada that if it did not persuade her that its assertion was well founded, she would come to this Court, as indeed she has. However, since she could not make a decision, it follows that she could not stipulate the steps Air Canada had to take to satisfy her that the documents were truly privileged.
The remainder of the decision is more driven by facts, though the Court did make a notable finding that an incident report – prepared by employees and forwarded to the company’s legal department as a matter of procedure – was subject to both solicitor-client and litigation privilege. The Court also declined to award damages for the one part of Air Canada’s privilege claim that it did not uphold.
Privacy Commissioner of Canada v. Air Canada, 2010 FC 429 (CanLII).
Information Roundup – 26 April 2010
Here are some links that have caught my attention within the last couple weeks.
- College Applicants Hide Behind Aliases [NYT] http://bit.ly/bdUDFh
- Yahoo! Chat as Confidential Communication http://bit.ly/bSg3gR [Took me a while to get to this v. good post.]
- RT @InternetLaw “Rogue admin waits for verdict” http://bit.ly/belOxb
- Oral argument Quon suggests the SCOTUS will avoid a broad pronouncement on employee privacy rights: http://bit.ly/90zal8
- RT slaw_dot_ca Supremes display tech ignorance [in Quon case] http://bit.ly/9w4Az0
- Courts grapple with old CPIC data http://bit.ly/9Gykk1
- @RossRunkel SCOTUS argument today: Legality of text message search http://tinyurl.com/y73jeyz
- RT @BIHigherEdNews New analysis of violence on campus – Washington Post (blog) http://bit.ly/b1fz7B
- RT @BIHigherEdNews Gun Owners Keep Their Promise to Sue CSU http://bit.ly/cNLvPD
- pwoldow Great post from @jordan_law21 on Legal Project Management. http://bit.ly/bg9Dvf
- pr1vacy The U.S. Supreme Court and #Privacy Law http://shar.es/mtybN “quite a few cases on the U.S. Supreme Court calendar”
- RT slaw_dot_ca Anonymous Speech http://bit.ly/adqaId
- RT @eMichaelPower: Alberta #Privacy Commissioner oks use of g-mail by university: http://tinyurl.com/y23fyxp [Big news.]
- RT @wiselaw Students Disciplined for Fake MySpace Profiles of Principals Get 3rd Circuit Rehearing http://bit.ly/brevX7
- E-discovery challenges in China http://bit.ly/dpBEVH Good story @kevin_lo!
- RT @thetrialwarrior Fake News is No News: Is “Unpublishing” the New “Retraction”? http://bit.ly/dyZ0OB
- Some thoughts on street photography – http://bit.ly/dcOdIE Nicely illustrated point by @privacylawyer with a nod to @fodden
- Outsourcing in the Academy http://bit.ly/b3e6Od
- Saskatchewan amends privacy regs to permit solicitation of former patients http://bit.ly/94kP2L (via @privacylawyer)
- RT @BIHigherEdNews Yale Bans Sex Between Faculty and Undergraduates http://bit.ly/cywh6F
- Buzzword 2010: project management http://www.canadianlawyermag.com/Buzzword-2010-project-management.html
There are some good rich legal issues in the links above, including issues in the Quon workplace communication privacy case at the Supreme Court of the United States and the 3rd Circuit student expression case (my summary of the February 4th decisions here). The Gmail outsourcing issue (at least the cross-border transfer part of it) is better described as “vexing” than “rich,” but the Alberta OIPC’s blessing of the University of Alberta’s plan to implement Gmail is significant given Google’s appealing pitch to educational institutions.
What else can I say? Back from a surf trip out east that unfortunately didn’t have a lot of great surf. Feeling invigorated though, and have had a few positive hearing days lately. Guess that means I’m due for a baddy. Better keep on my toes!
Enjoy!
Dan
Case Report – Majority of Ontario court holds firm on rule for taping defence medicals
On April 21st, a 3-2 majority of the Ontario Court of Appeal held that it was not ready to change an established rule that demands orders for the audio recording of defence medical examinations to be based on a reason particular to the facts of the case.
The plaintiff in a claim arising out of an automobile accident sought an order imposing a condition that a defence medical be recorded. The request was supported by an affidavit from counsel that alleged systemic bias amongst defence medical experts and a systemic concern about inaccurate reporting of plaintiff statements. The affidavit included evidence of four cases of alleged inappropriate conduct. The plaintiff also raised concerns acknowledged in Justice Osborne’s report on civil justice reform and Justice Goudge’s report on pediatric forensic pathology. She did not raise any concern about the expert proposed by the defence.
Justice Armstrong wrote for a three judge majority. He held that the Court of Appeal’s 1992 judgment in Bellamy v. Johnson established that orders to record medical examinations must be based on the facts of a specific case. Though acknowledging concerns about systemic unfairness, Justice Armstrong held that the evidentiary record before the Court was insufficient to establish a new rule.
Justice Lang wrote for the two judge minority. She questioned the meaning of Bellamy stated by the majority, but nonetheless held that a requirement to prove a case-specific basis was overly-restrictive. Justice Lang said that orders for a defence medical should include a condition permitting the plaintiff to record the examination unless a motion judge is persuade (by the defence) that the recording would compromise the examiner’s ability to learn the plaintiff’s case or about his or her condition.
Case Report – Strong deference to search process demonstrated in “e-FOI” case
On March 30th, the Information and Privacy Commissioner/Ontario upheld the reasonableness of an institution’s search for responsive e-mails. The IPC held that searching for e-mails held by a key custodian alone was reasonable and sufficient: “…it is not unreasonable that the University’s search for records, both in electronic and hardcopy format, would begin and end in the Office of the Dean, for which responsive records were either sent and received.” It made this finding despite a request to “retrieve and search for any emails which may have been deleted” and and a finding based on the institution’s backup e-mail backup policy that deleted e-mails would not likely exist.
As with this recent Alberta Court of Queen’s bench decision, this order demonstrates a significant degree of deference to a process chosen to search for electronic records. These two decisions and others could be evidence of a general approach, though I’m yet to read any dicta in Canadian FOI jurisprudence that expressly addresses the need to maintain balance in light of the inflationary potential associated with the search and retrieval of electronic records.
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