Privacy incidents, risks and liability – a legal update

Today I did short update-style presentation at a session jointly-sponsored by the Canadian Insurance Adjusters Association, the Canadian Defence Lawyers and the Canadian Insurance Claims Managers Association. It includes content on breach notification statutory changes and notable case law. Slides below.

How to manage a data security incident – Ten tips from a breach practitioner

Here’s a slide deck (including speaking notes) for a presentation I did today at LegalTech Toronto.

I aimed for something practical on the art of breach response by speaking to these ten tips:

Initiate response ASAP
Don’t rest on assumptions
Keep the ball moving
Don’t rush
Obtain objective input
Obtain technical input
Take a broad view of notification
Put yourself in their shoes
Demonstrate commitment to doing better
Apologize

Enjoy!

Better breach response – how to be good when things go bad

Here’s a presentation my partner Ian Dick and I gave today to an audience of in-house counsel. It’s about the why’s and how’s of breach response planning. The wonderful Karen Gordon of Squeaky Wheel Communications also presented on communicating a data breach, and her slides are attached.