OPC releases “Guidelines for Processing Personal Data Across Borders”

On January 27th, the federal Privacy Commissioner released a document entitled “Guidelines for Processing Personal Data Across Borders.” The guidelines reflect the OPC’s pragmatic approach to the issue, but seem to put slightly greater emphasis than in prior commentary on the need for organizations to examine local and polictical factors in their due dilligence process:

In the case of outsourcing to another jurisdiction, PIPEDA does not require a measure by measure comparison by organizations of foreign laws with Canadian laws. But it does require organizations to take into consideration all of the elements surrounding the transaction. The result may well be that some transfers are unwise because of the uncertain nature of the foreign regime or that in some cases information is so sensitive that it should not be sent to any foreign jurisdiction.

The Guideline is available here.

Ontario FOI request administration – process map and slides

We ran a webinar for college administrators today on administering FOI requests in Ontario. It’s a narrow topic, but I thought I’d post our process map (here) and slides anyway.

If you have any colleagues in municipal or provincial institutions who may be interested please pass on this link.

Regards!

Dan

Case Report – NBCA says Federal Court is proper forum for PIPEDA challenge

On January 22nd, the New Brunswick Court of Appeal held that the Federal Court is the proper forum for a broad challenge to the powers granted to the federal Privacy Commissioner by PIPEDA.

The Court held that the matter was essentially a request for judicial review of an OPC decision despite the applicant’s constitutional validity argument, which it had made in the alternative. Given this characterization, the Court held that the Federal Court was the proper forum.

This is not a privacy judgement, but it is nonetheless worth note given the thrust of the applicant’s substantive objection. As a defendant’s insurer, it claimed the OPC had no jurisdiction to deal with its video surveillance of a plaintiff. The Court explained the argument as follows:

State Farm raises a core issue in its application: whether it engaged in “commercial activity” within the meaning of PIPEDA when it collected information about Mr. Gaudet in discharging its duty to defend Ms. Vetter. It contends that the only relationship that exists between Mr. Gaudet and Ms. Vetter stems from the accident, which is not a commercial activity. Section 4 of PIPEDA applies to the collection, use and disclosure of personal information in the course of commercial activities. “Commercial activity” is defined in PIPEDA as a transaction, act, or regular course of conduct that is of a “commercial character”. Whether State Farm’s actions amounted to “commercial activity” is the very question the Privacy Commissioner must investigate and report on in accordance with her mandate and expertise.

The resolution of this argument would have broad significance in defining the meaning of PIPEDA’s application provision, which triggers application where an organization collects, uses or discloses personal information “in the course of commercial activity.” The OPC considered a similar case in 2006 and held, perhaps surprisingly, that it had jurisdiction to investigate two lawyers who collected information on behalf of their “commercial” clients. Some would argue that Parliament did not intend a collection through a paid agent to trigger application. Others would argue that application based on this theory raises constitutional issues where it attracts PIPEDA application to information flows that are, in their essence, about matters within the exclusive jurisdiction of the provinces such as property and civil rights and employment.

State Farm Mutual Automobile Insurance Company v. Privacy Commissioner of Canada, 2009 NBCA 5 (CanLII)

Case Report – SCC broadens scope of Crown’s “first party” disclosure duty and more

On January 16th, the Supreme Court of Canada issued a unanimous judgement that broadens the scope of the Crown’s duty of disclosure to an accused person and facilitates an accused person’s right to third-party production.

On Crown-to-accused (“first party” or Stinchcombe) production, the Court held that the Crown is not a single entity for the purposes of its obligation to disclose information in its possession and control. It did, however, stress that the “investigating Crown” has a positive duty to build-out the Crown brief by making “reasonable inquiries” of other Crown agencies and departments. This duty, said the Court, includes a duty to collect and disclose records of police misconduct, at least where an officer is likely to be a witness at trial has record with some arguably relevant blemishes. The broadening of the Stincombe duty means that accused persons will no longer face the prospect of fishing for records of police misconduct or other similar information by bringing third-party (O’Connor) motions.

The Court also modified the two stage O’Connor process: an accused person must still establish “likely relevance” to justify a court review of third-party records, but at the second stage reviewing judges must now focus on the “true relevance” of the records rather than the competing interest in protecting personal privacy. If a judge concludes that records examined are truly relevant, the Court held they should be ordered to be disclosed despite any subject’s competing privacy interest. Reviewing judges should still be concerned with personal privacy, but the Court suggested that barring production was a less appropriate means of protecting personal privacy than means such as redaction and protective orders. While establishing this production-favoring rule, the Court stressed that there is a higher standard for production of records in sexual assault cases as such production is governed by the Criminal Code and Mills.

The Court has posted two more detailed summaries of the judgment, here (by Tilley) and here (by Warkentin).

R. v. McNeil, 2009 SCC3.

Case Report – Alta. C.A. says plaintiff’s mother need not answer questions about son’s injuries

On January 13th, the Alberta Court of Appeal held that a third party (who was also the plaintiff’s next friend and mother) was not required to answer questions at examinations for discovery relating to the injuries suffered by the infant plaintiff.

The plaintiff claimed against a school bus operator for injuries arising out of an accident. The defendant third partied the mother, alleging that she was negligent in failing to provide instruction to her son. The mother denied negligence and causation but did not dispute the plaintiff’s claim against the defendant or the quantum of damages claimed.

In these circumstances, the Court held that the mother was adverse in interest to the defendants on the issue of liability and therefore could be examined. However, it also held that the defendant could not ask questions about the plaintiff’s injuries on discovery because it was not adverse in interest to the mother on the damages issue:  “In this case, the happenstance that the third party is the mother of the plaintiff should not be allowed to extend the scope of discovery beyond what is ‘relevant and material’ in the pleadings.”

Briggs Bros. Student Transportation Ltd. v. Collacutt, 2009 ABCA 17 (CanLII).

Case Report – Alta. Q.B. quashes pawn shop order

On January 8th, the Alberta Court of Queen’s Bench quashed an order of the Information and Privacy Commissioner of Alberta that dealt with a City of Edmonton directive to second hand goods dealers that required them to collect the personal information of individuals selling used goods.

The City required dealers to collect the name, date of birth, gender, eye colour, hair colour and identification details of all sellers and upload this and other information to a database hosted by a third-party under contract to the City. The police could access the database, but the information also remained available to dealers (presumably) for use in their business.

In February 2008 the IPC ordered the City to stop collecting information and destroy its database. It held that the scheme established a “collection” by the City, but that this collection violated the Alberta Freedom of Information and Protection of Privacy Act because it was not authorized by law, was not collected for the purpose of law enforcement and was not necessary for an operating program or activity of the City. The key finding was that the City’s longstanding by-law, which required used goods dealers to make information available to peace officers, did not allow the City to implement a scheme whereby information is uploaded to a database under the City’s control.

The Court of Queen’s Bench held that the IPC’s reading of the by-law was too strict and that that by-law provision that required dealers to “record” and “make available” information authorized it to direct the uploading of personal information to a secure database to be accessed on a standing basis. The outcome of the Queen’s Bench decision did not turn on this finding, because it held in any event that the City was not collecting information through dealers. Since dealers had their own purpose for collecting the information and also collected and uploaded additional information than that required by the City, the Court held they were not the City’s agents. According to the Court, the scheme entailed a collection by the police rather than the City, a collection that was lawful because it was made for the purpose of law enforcement. Finally, the Court held that the Commissioner erred in ordering the destruction of the database.

The Queen’s Bench decision is lengthy and includes more findings than described in this post. Though most of the Court’s conclusions are technical, it does seem to comment generally on the interpretation of municipal powers as they pertain to personal privacy and on the proper characterization of data flows. Moreover, the Court’s rather quick but clear conclusion that the collection was for “law enforcement” purposes is significant and appears to conflict with the Ontario Court of Appeal’s finding in the 2007 Cash Converters case. These points of significance aside, there is also an interesting subtext that is illustrated by the Court’s rather complete and forceful quashing of the OIPC order.

Business Watch International Inc. v. Alberta (Information and Privacy Commissioner), 2009 ABQB 10.

Case Report – Ont. C.A. considers deemed undertaking rule

On December 24th, the Ontario Court of Appeal issued a judgement on the deemed undertaking rule. It held:

  • That it only proscribes use and disclosure of information obtained in discovery by the recipient (and not by the provider, whose privacy interest the rule protects)
  • That it acts as a shield against production in a subsequent action subject to its exceptions, including the exception for court-ordered relief
  • The “interests of justice” versus “prejudice” balancing test for court-ordered relief does not protect the personal privacy interest of an individual in the records at issue

The last point arose because the records being considered by the Court included video surveillance footage and medical information of the plaintiff. She had obtained these records from her opponent in prior litigation, thereby engaging her opponent’s privacy interest. It appears that she attempted to argue that her personal privacy interest in the records was relevant to the exercise of discretion in ordering relief given the content of the records. The court disagreed, and said the only privacy interest engaged by the rule is that of a party compelled to produce records.

Kitchenham v. AXA Insurance Canada, 2008 ONCA 877 CanLII.

Case Report – Ont. C.A. deals with creating records in Ontario FOI law

The the Ontario Court of Appeal has affirmed the IPC/Ontario’s position that records produced by replacing unique identifiers in a database with randomly generated numbers are “records” under Ontario freedom of information legislation.

The requester, a reporter from the Toronto Star, asked for access to information stored in two police databases. Presumably so he could accomplish his research without using personal information and engaging the unjustified invasion of privacy exemption, he asked that identifying information in the two databases be replaced with randomly generated and unique numbers. The evidence showed that the police board could extract the data in the form requested by writing an algorithm and relying upon its existing technical know-how, hardware and software.

In June 2007, the Divisional Court quashed an IPC order made in favour of the requester. The Court held that the request was not for “records” as defined in section 2(1)(b) of the Municipal Freedom of Information and Protection of Privacy Act:

2. (1) In this Act,

“record” means any record of information however recorded, whether in printed form, on film, by electronic means or otherwise, and includes,

(b) subject to the regulations, any record that is capable of being produced from a machine readable record under the control of an institution by means of computer hardware and software or any other information storage equipment and technical expertise normally used by the institution; (“document”)

Earlier today, the Ontario Court of Appeal reversed the Divisional Court’s judgement and restored the IPC order. The Court of Appeal decision is technically based on the standard of review – i.e. it only held that the IPC’s interpretation of the record definition was not unreasonable. This, however, hardly limits the force of the judgement. The Court reasoned that IPC’s order was consistent with the the text of the MFIPPA General Regulation, which has provisions that allow institutions to recover programing and related costs.  It also applied a very strong purposive analysis in construing the definition. Consider the following dicta:

A contextual and purposive analysis of s. 2(1)(b) must also take into account the prevalence of computers in our society and their use by government institutions as the primary means by which records are kept and information is stored. This technological reality tells against an interpretation of s. 2(1)(b) that would minimize rather than maximize the public’s right of access to electronically recorded information.

In my view, a liberal and purposive interpretation of those regulations when read in conjunction with s. 2(1)(b), which opens with the phrase “subject to the regulations,” and in conjunction with s. 45(1), strongly supports the contention that the legislature contemplated precisely the situation that has arisen in this case. In some circumstances, new computer programs will have to be developed, using the institution’s available technical expertise and existing software, to produce a record from a machine readable record, with the requester being held accountable for the costs incurred in developing it.

This decision makes clear that Ontario institutions must ordinarily undertake programming tasks that enable them to provide access to information stored in databases, even to mask personal information by substituting de-personalized unique identifiers for identifying information. There are two clear limits to this rule: (1) a record only capable of being produced through a proces that “unreasonably interferes with the operations of an institution” is deemed not to be a record and (2) a record that can only be produced with technical expertise not “normally used by [an] institution” is deemed not to be a record.  The Court left open whether a record that can only be produced with “hardware and software or any other information storage equipment” not normally used by an institution is deemed not to be a record but said this interpretation was “open to argument.”

The “creating records issue” is a significant one in civil litigation and in other circumstances where one has a simple right to a “record in custody or control” (see herehere and here for more).  This case is based on very specific statutory language, but is nonetheless significant to Ontario FOI-regulated institutions.

Toronto Police Services Board v. (Ontario) Information and Privacy Commissioner, 2009 ONCA 20.

Come to “What every lawyer needs to know about privacy”

This is a pitch for the OBA Privacy Law section’s “What every lawyer needs to know about privacy” session.  It’s at the Metro Convention Centre on February 2nd from 1:15 pm to 4:30 pm.  Details here.

There’s a good line up, with a year-in-review talk along with sessions on the new telemarketing regulation and privacy and litigation (a favorite topic of mine).

I’ll be speaking with Professor Avner Levin on workplace privacy in a discussion moderated by Howard Simkevitz.  We’ve been planning the discussion for the last couple of days and have decided to spend a good deal of it on the workplace privacy issues related to Web 2.0.  Dr. Levin and other members of the Ryerson University Privacy and Cyber Crime Institute at the Ted Rogers School of Management have recently published a leading study on the perceptions of risk of young Canadians engaged in online socializing and how their behaviors meet with the use of online social networks by business for commercial and human resources purposes.  The study is entitled The Next Digital Divide:  Online Social Network Privacy and has attracted significant attention. We plan to hit on the major legal and policy issues relating to the workplace that flow from the study as well as touch on the key other “need to knows” about workplace privacy.

We’d love to see you there!

Dan

Case Report – IPC says university foundation is not part of university under FIPPA

Unlike many entities designated as “institutions” under FIPPA, universities have complex corporate structures and are often affiliated with related corporations. Though the definition of “institution” in FIPPA is fairly black and white – it rests primarily on express designation – the issue of FIPPA’s scope of application has been of some concern to Ontario universities since they came under the Act in 2006.

On December 1st of last year, the IPC issued an order on point and did see the analysis as being simple and based on corporate status. Adjudicator Smith concluded:

I find that the YUF is a separate corporation from the corporation that is the University. Therefore, I find that the YUF is not part of the University and that it is not subject to the provisions of the Act.

Though records held by a non-regulated corporation but “controlled” by a FIPPA-regulated institution are subject to the right of public access, this order does lend some clarity to an important issue for universities.

Order PO-2738, 2008 CanLII 68864 (ON I.P.C.).