IPC/Ontario – no correction of health care record when joint custody parents disagree

On January 24th, the IPC/Ontario held that a health information custodian has no obligation to correct a health care record of a child whose joint custody parents (with equal decision-making authority) are in dispute about whether a correction should be made. It made clear that custodians are not required to canvass both equally ranking parents, but held that a correction request should be denied when a conflict is apparent.

Complaint HA19-00010 (Re), 2020 CanLII 8232 (ON IPC).